For our international contact center, located in the center of Utrecht, 5CA is looking for a French/ English speaking technical support agent to provide service for various exciting IT-, gaming- and
consumer electronics projects.
• Providing Technical Support services to customers by telephone, e-mail and/or web chat, providing
a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this.
• Working together with team leaders and trainers to constantly keep your knowledge up-to-date.
• Making sure that the customer is satisfied with the whole customer service experience, every time.
• You are fluent in French and English (speaking and writing) – speaking a 3rd language is a big plus.
• You have existing knowledge of hardware, networking, routers and mobile devices. An IT- or other
relevant technical education is a big plus.
• You are a quick learner, and are open to working with new technologies and products.
• You are flexible, a strong communicator, good at multitasking and problem solving.
• You are located in or close to Utrecht.
• A professional and multicultural working environment with people from all over the globe, where you
can use and develop your language and technical skills.
• The opportunity to get an inside look at the newest games and technologies.
• A job where no day is the same.
• A bonus structure on top of your salary.
How to apply
If you fit this profile and you are interested to start working at 5CA, then please send us your CV and motivational letter, both in English.
Adressez votre candidature avec CV directement au mail suivant :
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